Support Staff

Successful orthodontics requires a dedicated team of qualified support staff to help meet your needs. Our highly trained orthodontic team members average more than ten years of experience in the dental field.

Appointment Coordinator

  • assists in setting up your initial visit
  • provides appointment reminders
  • obtains support information from your dentist
  • schedules convenient appointment times throughout treatment

Treatment Coordinator

  • helps you navigate the initial stages of orthodontics
  • provides information about orthodontics in general
  • explains your specific, customized treatment plan in plain language
  • integrates orthodontic treatment with your regular dental care
  • tailors a payment plan suited to you

Financial Coordinator

  • offers billing options, such as monthly statements and automatic debit
  • provides insurance submission and payment processing
  • assists with employment benefit plans, such as flex spending/reimbursement plans
  • reviews account information/history with you as needed

Orthodontic Assistant

  • provides patient education, such as oral hygiene instructions
  • explains the use and maintenance of various orthodontic devices
  • monitors compliance with treatment recommendations
  • communicates regular updates regarding treatment progress
  • assists the orthodontist in providing direct patient care

Laboratory Technician

  • processes diagnostic information
  • fabricates custom orthodontic devices, such as expanders and retainers